Simply head to the App Store or the Google Play Store and search for Australian Mutual Bank to download the app if you’re a first time user. You will need to be registered for Internet Banking before being able to use the mobile banking app. You will need to know your member number and internet banking password to register for the app.

The Australian Mutual Bank mobile app currently supports iOS 11 or later on Apple devices and Android 6.0 or later on Android devices.

No, the app is free to use and download, however, your standard mobile phone service and data charges will apply.

Yes, you can activate your pending card via the ‘Cards’ tab.

  • You can ‘Lock Card’ if you want to temporarily stop your card e. g. if think you have misplaced it but don’t want to stop it completely. You can then unlock it if you find it.
  • You can order a replacement if your card is damaged.
  • You can stop your card if it is lost or stolen and replace your card.

Our app supports both Face ID & Touch ID (Fingerprint). You’ll be prompted to enable biometrics when you first register to the app. We don’t advise using this feature if someone else's biometrics are saved on your device as they will be able to access your banking information. You can still use a Pin code or pattern if you prefer.

Below is the process to disable biometrics login through the app:

  1. Hamburger Menu > Settings > Face ID/Biometrics Login
  2. Ensure the toggle Face ID/Biometrics is disabled

Yes, you can view an existing PayID or set up a PayID by clicking on the ‘Pay’ tab at the bottom, then click ‘Manage PayIDs’

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Why choose Australian Mutual Bank?