Have the same access as Visa Credit Card while using your own money, in an eco-friendly way*!

A straightforward debit card that gives you access to digital wallets.

*Australian Mutual Bank looks to minimise the carbon footprint of all our products and services. This is why our eco-friendly debit cards are 82% made from recycled plastic (the card body is 99% composed of recycled PVC while the inlay, antenna, magnetic stripe and chip module aren’t made from recycled plastic, as that is not available as an option yet). By using mostly recycled plastic, we’re making the most of what already exists and we ensure that far less plastic is being produced to make our cards.

Visa Debit Card Key Features

Frequently asked questions

To report lost or stolen cards during business hours (Mon-Fri: 8am - 7pm, Saturday: 8.30am - 11.30am Sydney time), please call us on 13 61 91. Outside of business hours please call 1800 648 027. If you are overseas and you want to report your lost or stolen Visa card, please visit the Visa website.

You can also use the Mobile Banking app to report a card lost or stolen by selecting the ‘Cards’ option from the ‘Home’ screen, and then selecting ‘Report Lost or Stolen Card’. This will cause all transactions attempted on the card to be declined, including any recurring payments, balance updates and transfers performed via the Mobile Banking app.

  1. If you’re already registered for Internet Banking, log in via our website at www.australianmutual.bank, then go to the ‘Settings’ menu, click on 'Manage Cards' and follow the prompts.
  2. If you have our mobile banking app installed, check the Cards section and activate your card.
  3. If you're already registered for Telephone Banking, log in by calling 13 61 91 and press option 1 - Follow the prompts to activate your card.
  4. Ring our Call Centre on 13 61 91 (Monday to Friday 8:00am – 7:00pm and Saturdays 8.30am - 11.30am) and press option 4. A call centre staff member will then activate the card for you.
  5. Or visit your local branch.

You may change the PIN of your card in the Cards section of the Mobile Banking app or via Internet Banking:

  • Settings
  • Manage Cards
  • Select relevant card
  • Select 'Change PIN' from the 'What would you like to do?' dropdown

To view the Visa Debit & Credit Card Frequently Asked Questions page please click here.

View the Target Market Determination for this product

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iOS & Android available. 

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