Just a friendly reminder that our Contact Centre will be closed on ANZAC Day, Saturday 25th April 2026. Please note that our Branches and Contact Centre will also be closed on Monday 27th April 2026 for the Public Holiday (NSW). We will re-open as normal on Tuesday 28th April 2026. Members can continue to access our 24/7 services via Internet Banking and the Mobile Banking App during this time.
Please be advised that our Parramatta Branch is temporarily closed for renovations and is expected to reopen in mid-May.
| Contact | |
| Phone us | Calling within Australia: 13 61 91 International: +61 2 9678 2111 Mon - Fri: 8am - 7pm Saturday: 8.30am - 11.30am |
| Email us | General enquiry form info@australianmutual.bank |
| Visit us | Click here to view all our branches |
| Let us visit you | Have a Mobile Banking Specialist visit you |
| Registered office | 59 Buckingham Street, Surry Hills NSW 2010 |
| Write to us (Please note: There are often significant delays when sending mail via the post) |
PO Box 881 Haymarket NSW 1240 |
| Feedback | We value your feedback To lodge a compliment, complaint or provide feedback on our products or services please follow these simple steps. |
| Electronic payment dispute | Call 13 61 91 Email info@australianmutual.bank Use the Transaction Enquiry Dispute Form for all Osko/DirectEntry or BPAY transactions or the Card Transaction Enquiry Form for all card disputes. |
| Deceased estates | All enquiries please email info@australianmutual.bank |
