On becoming a member of our bank, you're not just a customer, you're an owner!
You will be issued with your own unique personal identification number (PIN) which is forwarded to you separately from your card. When you use your card at an ATM or EFTPOS terminal (and press 'savings') you will be required to enter your PIN. If you choose, you can also enter your PIN instead of signing when making a payment using the 'credit' facility.
It is very important that your PIN is memorised and not stored with your card or disclosed to anyone else for security.
Pin hints:
• Your PIN should be between 4 and 12 digits long and contain numbers only.
• If you're travelling or residing overseas, remember that some ATMs abroad won't accept a PIN that's longer than 4 digits.
• Don't choose a PIN that can be easily guessed (e.g. your D.O.B). If you do, you may be liable for unauthorised transactions.
You should follow the guidelines below to protect against unauthorised use of your card and PIN. These guidelines provide examples of security measures only and will not determine your liability for any losses resulting from unauthorised EFT Transactions. Liability for such transactions is contained within the conditions of use of the card outlined in the Australian Mutual Bank Ltd Account and Access Facility Terms and Conditions of Use.
Guidelines for ensuring the security of your card and PIN:
If your card is lost or stolen, please contact us.
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