It takes more awareness than ever before to keep your money and identity safe

Scammers are always on the lookout for new tactics and opportunities to convince people to provide personal information such as bank account, credit card details or identity documents. Keeping your knowledge ahead of the curve is key to protecting your money and personal information.

Common Scams

Investor Alert List

If someone contacts you to offer an investment opportunity, or you find a suspicious website, be wary. It could be a scam. ASIC’s MoneySmart website has an investor alert list to help you know which companies, businesses and websites (or ‘entities’) are not to be trusted.

If it's on the list, don't take the risk!

Security

Guarding your digital front door

Guarding your digital front door

Cyber threats are an ongoing risk in our increasingly digital world. However, small, proactive steps can make a significant impact in reducing your e...

Protecting your accounts: How to deregister a device from the Mobile app

Protecting your accounts: How to deregister a device from the Mobile app

If you’ve lost your phone, upgraded to a new device, or simply want to ensure your banking details stay secure, de-registering your Mobile Banking Ap...

Stay on top of your finances with alerts

Stay on top of your finances with alerts

Take control of your finances with our convenient alerts service! With tailored notifications sent straight to you, it’s easier than ever to stay on ...

Your Security, we can all play a part

As your financial institution, we take the protection of your information and transaction data very seriously. But online security is a partnership between us (as the provider of online banking services to you) and you (the user of these services). As such, it's important that you do two things:

  • Keep informed to increase your scam prevention knowledge so you can spot scams and protect yourself against them
  • Improve your own online security and never give out your online banking password or security passcode to anyone