Service Update: We’re aware of an issue affecting some members who have been de-registered from the Mobile App. Impacted members can simply re-register to regain access. Our technical teams are investigating and working to resolve this as a top priority. We apologise for the inconvenience and appreciate your patience.

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Members can send us a secure message via the Mobile Banking App. A secure message allows you to communicate securely and confidentially with us.

To send a secure message, simply:

  1. Log into the app
  2. Tap on 'Inbox' (envelope icon) in the top right corner.
  3. Tap 'New'. This will open a new secure email message.
  4. Fill out all relevant fields
  5. Tap 'Send'

You can also send a secure message via Internet Banking.

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Australian Mutual Bank acknowledges the Traditional Owners and Custodians of the land where our office is located in Surry Hills, Sydney as the Gadigal people of the Eora Nation. We further acknowledge the Traditional Owners and Custodians of Country from where our members and employees reside.

We extend our deep respect to Elders, past and present, and emerging Community leaders for maintaining enduring connections that protect and care for Country for a sustainable future.

Disclosures | Security | Privacy | BSB: 611 100

Any advice or information on this site does not take into account your personal objectives, financial situation or needs and you should consider whether it is appropriate for you. Please review Australian Mutual Bank Ltd Account and Access Facility Conditions of Use and Financial Services Guide before acquiring the product.

© Australian Mutual Bank Ltd | ABN 93 087 650 726 | Australian credit licence 236476 | AFSL 236476.