To ensure regulatory compliance and enhance fraud protection, Australian Mutual Bank will introduce Confirmation of Payee by the end of the year. This service will enable real-time, 24/7 verification of account names for individuals and businesses before a payment is initiated.
To facilitate a smooth transition, we encourage you to review your saved payees in your Australian Mutual Bank Mobile Banking App and Internet Banking. Please verify that the names you have recorded match the account names to facilitate efficient payment processing. If any names do not match, please update them accordingly to avoid any payment delays.
Thank you for your attention to this important matter.
If you have any questions or need assistance editing your saved payees, please do not hesitate to contact us by calling our Contact Centre on 13 61 91, Monday to Friday 8am - 7pm and Saturday 8:30 - 11:30am (Sydney time), or visiting one of our branches and our friendly staff will be happy to assist.
