If you need urgent help, you can call Cover-More 24/7

From Australia

1300 889 137

Depending on your needs, Cover-More can help if:

  • You need to find a medical facility and/or a doctor who speaks English
  • You need to pay medical bills (if your claim is approved)
  • You’ve lost your passports, travel documents or credit cards
  • You need legal help or help getting home

Calling from overseas

Cover-More also have numbers you can call from outside Australia. If you're in:

  • New Zealand, call 0800 600 702
  • The United Kingdom, call 0800 001 5068
  • USA 833 462 8181
  • Canada 1833 511 9289
  • Any other country, call (02) 8907 5221

When you call, have your Cover-More Travel Insurance policy number handy and a phone number Cover-More can call you back on.


Limits, sub-limits, conditions and exclusions apply. Any advice provided is general only and does not consider your needs or financial situation. To see if the product is right for you, always consider the Product Disclosure Statement and Target Market Determination.

Cover is subject to limits, sub-limits, conditions, and exclusions in the PDS. Travel insurance issued by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507), arranged and administered by Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713), and promoted and distributed by Insurance Australia Limited (ABN 11 000 106 722; AFSL 227681) trading as CGU Insurance and its distribution partners (including Australian Mutual Bank Ltd (ABN 93 087 650 726; AFSL 236476)). Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Consider your own needs and the Combined PDS/FSG available from here to decide if this product is right for you. For information on the Target Market and Target Market Determinations visit here.

Covid-19 Cover Disclaimer

1 Medical cover will not exceed 12 months from onset. Medical evacuation cover subject to claim approval. 
2 Conditions and limits apply to COVID-19 cancellation cover. Cancellation cover applies to the International and Domestic Comprehensive policies. See here for more information.
3 Cover is for reasonable Additional accommodation expenses (room rate only) and Additional transport expenses. Conditions apply to COVID-19 additional expense cover. See here for more information.