Tropical Cyclone Alfred assistance | Australian Mutual Bank

With hazardous conditions impacting regions across the country, our members' safety remains our top priority. Once it is safe to do so, affected members are encouraged to reach out to our Member Relations team at 02 9245 1028 (Monday to Friday between 9:00am - 4:30pm, Sydney NSW local time) or via email at memberrelations@australianmutual.bank to discuss available support options.

CGU insurance update

Members with an existing CGU insurance policy who need to make a claim can contact CGU's claims team directly on 13 24 80. If calling from overseas, please dial +61 3 9601 8222. Assistance is available 24/7.

For more information on the claims process, visit CGU's claims website.*

Please take the appropriate precautions and stay safe!

*Note Australian Mutual Bank no longer acts under an agreement with CGU.

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Australian Mutual Bank acknowledges the Traditional Owners and Custodians of the land where our office is located in Surry Hills, Sydney as the Gadigal people of the Eora Nation. We further acknowledge the Traditional Owners and Custodians of Country from where our members and employees reside.

We extend our deep respect to Elders, past and present, and emerging Community leaders for maintaining enduring connections that protect and care for Country for a sustainable future.

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