An Australian Mutual Bank Visa Debit Card linked to your Business Account provides you with the ability to make purchases over a variety of channels. With a Visa Debit Card you access your own funds (rather than borrowing on credit) so there are no interest charges or annual fees.
To report lost or stolen cards during business hours (Mon-Fri: 8am - 7pm, Saturday: 8.30am - 11.30am Sydney time), please call us on 13 61 91. Outside of business hours please call 1800 648 027. If you are overseas and you want to report your lost or stolen Visa card, please visit the Visa website.
You can also use the Mobile Banking app to report a card lost or stolen by selecting the ‘Cards’ option from the ‘Home’ screen, and then selecting ‘Report Lost or Stolen Card’. This will cause all transactions attempted on the card to be declined, including any recurring payments, balance updates and transfers performed via the Mobile Banking app.
You may change the PIN of your card in the Cards section of the Mobile Banking app.