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We are committed to continually improving Australian Mutual Bank to make it a great place to bank and to really benefit you and your banking.

In our forthcoming Member Survey, we shall be asking you for your views on our products and services. Knowing your views will help us assess what we have been able to achieve and what more we need to do to make Australian Mutual Bank the best it can be for you.

As in previous years, we have commissioned Derham Insights Research, an external researcher company, to run this survey for us. Your responses will go directly to Derham Insights Research, whose staff see individual responses but they report to us in de-identified and anonymous totals only.

You can complete your seven-to-ten-minute Australian Mutual Bank Members Survey on your computer, tablet or on your phone, at home or at work, as best suits you.

Your survey invitation will be emailed to you on Tuesday 22 June and the survey will be open for completion for a week after.

And, as a token of our thanks for your time, you may enter the “Thank you” competition at the end, and so have a chance to win one of ten by $100 store gift cards, selected at random. The store gift cards can be used in a wide range of stores, so you can choose where you spend the money, if you are one of the randomly selected winners!

We look forward to your feedback!


Yours sincerely,
Mark Worthington,
Chief Executive Officer,
Australian Mutual Bank.