At Australian Mutual Bank we understand that unexpected things happen in life that can put a strain on your ability to meet your financial commitments.

This may be due to illness, accident, unemployment, relationship breakdowns, domestic violence or financial abuse, gambling or other reasonable cause.

If you find yourself in this position, either now or in the future and are unable to meet your loan or credit payment obligations, you should contact us on 13 61 91 (from Monday to Friday between 8am - 7pm Sydney time, and Saturday 8.30am - 11.30am, Sydney time.) and ask to speak with one of our Hardship Assistance trained staff. They will be able to discuss what options are available to you, and arrange for the necessary forms to be sent to you. In the meantime, you should continue to pay as much as you can reasonably afford off your credit facilities.

Financial Wellness

Financial wellness is an important aspect of our general sense of well-being. It is achieved when we are able to cover our expenses with no worry, can absorb financial shock without much stress, and are on track to meet our financial goals. The only way to achieve financial health is through financial literacy. 

Check out our Financial Wellness page for tips and guidance on how you can improve your financial situation.